Savaspin Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Savaspin Casino. Please read them carefully before creating an account, depositing funds or playing games. By using the website, you confirm that you understand and agree to these terms, together with any additional rules shown for particular games, promotions or services.

Savaspin Casino operates under a licence issued by the Curaçao Gaming Control Board, reference number OGL/2024/1126/0521, with an ADR service available under the same regulatory framework.

1. General terms and acceptance

These Terms & Conditions apply to the Savaspin Casino website, its related services and any games, features or materials made available through the website. They form a legal agreement between you and the operator of the service. If you do not accept these terms, you must not use the website or its services.

The operator may update, replace or amend these terms when necessary. Changes may be made to reflect legal requirements, changes to the website, security needs, technical developments or changes to the way services are offered. The latest version published on the website will apply from the stated effective date or, where no date is shown, from publication. You should review this page regularly.

Additional terms may apply to specific games, payment methods, promotions, tournaments, competitions or other features. Those terms will be displayed where relevant and should be read before you take part. If an additional term conflicts with these general terms, the additional term will apply to the relevant service only.

Eligibility

You may use Savaspin Casino only if you are legally permitted to participate in online gambling in your location. You must meet the minimum legal age that applies to you and must not access the service from a jurisdiction where online gambling is prohibited or restricted. It is your responsibility to understand and comply with the laws that apply to you.

You must provide accurate, current and complete information when registering or using the website. You must not create an account for another person, allow another person to use your account, or use the service on behalf of someone else. Account access details must be kept confidential. You should notify the operator through the available website support channels if you believe your account has been accessed without permission.

Account checks

The operator may carry out identity, age, location, payment and security checks before or after an account is opened. You may be asked to provide documents or other information to complete these checks. Information supplied must be genuine, readable and consistent with the details on your account. Services, deposits, withdrawals or account access may be restricted while checks are incomplete.

2. Accounts, funds and transactions

Only one personal account may be held by each player unless the operator expressly permits otherwise. Duplicate, linked or misleading accounts may be reviewed and may be closed. If more than one account appears to have been created or controlled by the same person, the operator may take reasonable steps to protect the service, investigate activity and determine how any remaining balance should be handled in accordance with applicable requirements.

You may deposit funds only using a payment method that belongs to you or that you are authorised to use. Deposits must be made for the purpose of participating in the available services and not for unlawful activity. The operator may refuse, reverse or delay a transaction where there are security concerns, technical problems, suspected misuse or a legal requirement to do so.

Available payment methods, minimum and maximum transaction amounts, processing conditions and any applicable charges will be shown on the website or during the transaction process. Processing times can vary because of verification checks, payment providers, banking procedures, weekends, public holidays and other factors outside the operator’s control. A displayed processing estimate is not a guarantee.

You are responsible for checking transaction details before confirming a deposit, withdrawal or other payment instruction. You should not deposit funds that you cannot afford to lose. Gambling outcomes are uncertain, and a deposit does not create an entitlement to winnings or to any particular result.

Withdrawals and account balances

Withdrawal requests may be subject to account verification, payment checks, play-through requirements that are clearly displayed for a relevant offer, and applicable legal or security procedures. Withdrawals may generally be returned only to an approved payment method or by another method selected by the operator. The operator may ask for further information where needed to confirm ownership of funds or payment instruments.

Your account balance should be used only in accordance with these terms. If a technical error, system fault, pricing error or other mistake causes an incorrect credit, game result or balance, the operator may correct the error and reverse the affected transaction. You must not knowingly benefit from an error and should report suspected errors through the available support channel.

The operator may suspend or close an account where there is suspected fraud, money laundering, underage access, breach of these terms, unauthorised payment activity, manipulation of games or any other conduct that creates a legal, security or operational concern. Any remaining funds will be considered in line with applicable law, verification results and the circumstances of the account.

3. Games, promotions and responsible use

Games are provided for entertainment and involve risk. Results are determined by the relevant game rules and, where applicable, randomised systems. No strategy can guarantee a win. You should not chase losses, gamble with borrowed money or treat gambling as a way to earn income.

Before playing, you should check the game information, rules, stake options and any available information about outcomes. You are responsible for confirming that you have selected the intended game, stake and settings. Once a game round or transaction has been accepted, it may not be possible to cancel or change it.

Promotions and bonuses

Promotions, bonuses and other offers may be subject to separate promotional terms. These may include eligibility requirements, qualifying activities, expiry dates, wagering or play-through conditions, maximum values, game restrictions, withdrawal rules and limits on the number of offers available to a player. You should read the full promotional terms before opting in or using an offer.

Unless the relevant offer states otherwise, promotions cannot be combined and may be limited to one per person, household, device, payment method or location. The operator may withdraw or amend an offer where it has been used incorrectly, where a technical issue affects its operation, or where a player is not eligible. Any decision will be made in accordance with the applicable promotional terms and legal requirements.

Responsible gambling

Savaspin Casino supports responsible gambling. Gambling should remain an optional form of entertainment, not a financial solution. Consider setting a personal budget and time limit before you begin, taking regular breaks and avoiding play when you are upset, tired or under the influence of alcohol or other substances.

Set deposit, spending or session limits where those tools are available.
Use time-outs or self-exclusion if you want to pause or stop your access.
Do not attempt to recover losses by increasing your stakes.
Do not gamble with money needed for living costs, bills or other commitments.
Seek independent help if gambling is causing stress, financial difficulty or problems in your relationships.

You may use the responsible gambling tools shown on the website or contact the available support service to ask about restricting or closing your account. A request may take time to process, so you should stop using the account while the request is being considered. You must not open a new account to avoid a restriction or self-exclusion.

4. Website use, privacy and liability

You may use the website only for lawful, personal and non-commercial purposes. You must not copy, modify, distribute, sell, reverse engineer or interfere with any part of the website. You must not introduce malicious code, use automated systems to access the service, attempt to bypass security, exploit a vulnerability or disrupt the experience of other users.

All content, branding, graphics, software, text and other materials on the website are protected by applicable intellectual property laws or are used with permission. No ownership rights are transferred to you by allowing you to access or use the website. You may view and use website content only as reasonably required for personal use of the services.

The operator may monitor activity, communications and transactions where reasonably required for security, fraud prevention, regulatory compliance, customer support, dispute resolution or service improvement. Personal information will be handled in accordance with the applicable Privacy Policy and privacy laws. You should review the Privacy Policy to understand how information may be collected, used, stored and disclosed.

The website and its services may be unavailable or interrupted because of maintenance, updates, network issues, payment provider problems, equipment failure or events outside reasonable control. The operator does not promise that the website will always be available, error-free or suitable for every purpose. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded under Australian consumer law.

To the extent permitted by law, the operator is not responsible for loss caused by unauthorised access resulting from your failure to protect account details, misuse of the website, inaccurate information supplied by you, interruptions outside reasonable control or your failure to comply with these terms. You remain responsible for activity carried out through your account unless you promptly report suspected unauthorised access.

Suspension, closure and complaints

You may stop using the service and request account closure through the support options available on the website. The operator may suspend, restrict or close an account where permitted by these terms or applicable law. Closure does not remove obligations that arose before closure, including obligations relating to transactions, verification, misuse, disputes or responsible gambling restrictions.

If you have a question or complaint, please use the support or complaints process made available on the website and provide enough information for the matter to be reviewed. You should keep relevant transaction details and explain the issue clearly. Complaints will be assessed fairly and may require additional information or identity checks.

These terms are governed by the laws that apply to the relevant service and player relationship, subject to any mandatory rights or protections available to Australian consumers. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. The headings are included for convenience and do not alter the meaning of the terms.